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Policies and Disclaimers

Texas State Optical – Cedar Park

Policies and Disclaimer

 

PAYMENT POLICY

Payment for services is requested at the time services are rendered. For materials ordered, a 50% deposit is required at the time of ordering, with the balance due on delivery.

If using Insurance: It is the responsibility of the patient to know and understand their vision/medical insurance benefits. The patient agrees to be responsible for all fees not covered by their vision or medical insurance plan. You will be billed for any services and materials that your insurance does not cover and you are ultimately responsible for the balance on the bill.

RETURN POLICY

Professional Services:

  • Fees for professional services are non-refundable.

Glasses/Ophthalmic Products:

  • Glasses are complex, custom-made medical devices comprised of a set of frames and spectacle lenses. In the event that a patient is not satisfied with the visual acuity obtained with the prescription lenses provided by Texas State Optical – Cedar Park, the patient will be asked to return to the office for an adjustment of the glasses and, as necessary, schedule a short prescription check appointment with the doctor. Texas State Optical – Cedar Park makes every effort to provide glasses that are accurate to the prescribing doctor’s instructions.
  • If you are not completely satisfied with your purchase, you are allowed to cancel before the job is processed or complete for a full refund. If the job has been processed, there is a 50% cancellation fee, for the lens because lab charges have been accrued on the order. All custom sunglasses on Costa’s and Smith Optics orders are non-refundable. A restocking 25% fee will apply for the frames.
  • Lab breakages and delays from insurances or lab orders are not our responsibility.
  • Remakes due to lab errors and doctor’s prescription changes are free for the first time around. Please be advised that we will remake your glasses at most twice if it’s a lab error. If you are still unhappy with the result of the order or the prescription, then the third remake will be at your own expense.
  • We are not responsible for breakages on patient’s own frame. We will adjust them and repair them at your own risk. However, in the event of a breakage, you will be given a 20% courtesy discount off the retail value if you wish to replace it at our office.
  • Lenses are not scratch proof. If you upgrade to a polycarbonate lens which are scratch resistant (not scratch proof) they can be replaced in full one time if the scratch is within a year. If they are scratched again with in the year, then you can replace them at 50% of our listed price.
  • Adjustments, screws, and nose pads are complimentary on frames that were purchased from us.
  • NON PRESCRIPTION SUNGLASS PURCHASES ARE NON-REFUNDABLE.

 

Contact Lens Purchases:

In the case of a prescription change for contact lenses, you may return or exchange unused contact lenses purchased within one year of the original purchase date. Merchandise must be in the original, unopened packaging. All merchandise must be in like-new condition and accompanied by the original receipt.

Disclaimer

Content on this web site has been provided and/or reviewed by our Practice. We have reviewed site information and find it to be in accordance with the standards of the optometry profession in our jurisdiction. We strive to provide unbiased, accurate, timely and up-to-date information. The information on this site is not presented as a substitute for informed professional advice and does not substitute for consultation with optometrist or any other health and/or medical professional. If you have any questions about your individual situation, please contact your optometrist – your eye health professional.

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Health information about you may be transmitted from this website to our practice. EyeCarePro does not permanently store nor use, transmit (other than for its intended use), record, or otherwise make any use of this health information. Website visitors are advised to read the Notice of Privacy Practices which describes how health information about you may be used and disclosed and how you can get access to this information and/or to contact us directly.

I am aware or have been explained and understand all of Texas State Optical – Cedar Park policies and disclaimers.

Welcome to Texas State Optical Cedar Park

 
Appointment Form

Call 512-233-6204 ▸

Take Me There

Welcome to Texas State Optical Cedar Park

Our Location

401 West Whitestone Boulevard, Bldg B200
Cedar Park, TX 78613

Office Details

401 West Whitestone Boulevard, Bldg B200
Cedar Park, TX 78613
  • 10:00 AM - 7:00 PM
  • 9:00 AM - 6:00 PM
  • 9:00 AM - 6:00 PM
  • 9:00 AM - 6:00 PM
  • 9:00 AM - 2:00 PM
  • Closed
  • Closed

Saturday hours available by appointment only.

We Accept:

  • visa
  • mastercard
  • discover
  • cash
  • carecredit

Click insurance to see medical & visit plans we accept.

Our Reviews

Very helpful and professional. I will be going to this location for as long as they have it open.
6 days ago
5
- Greg C.
eye doctor's office
Dr. Yonker and his staff are excellent! They are very caring and helpful. Always ready to get you what you need in an efficient and enjoyable way. Very glad I found this place!
1 week ago
5
- Brian o.
eye doctor's office
I always enjoy my visits with Dr. Yonker. He is a great person and great at his job. I’m definitely going to stay a long term client!
2 weeks ago
5
- Chad H.
eye doctor's office
Dr.Yonker was very nice and patient with me. I am extremely skiddish and hate when anything has to go in my eye, he didn’t seem annoyed or anything with me. He was very thorough during my exam and even gave me a coupon for my prescription! Front desk staff was nice too.
3 weeks ago
5
- Hulu A.
eye doctor's office
Dr. Jeff was great! Great conversation, answered any questions we had!
4 weeks ago
5
- Gray L.
eye doctor's office
Great people, fast, friendly service and reasonable prices on a good selection of eyewear.
2 months ago
5
- Bill T.
eye doctor's office
Jeffrey Yonker was very thorough and helpful. He also has newer equipment than many of the other places I've been. I'm very pleased with the experience!
2 months ago
5
- Jeff H.
eye doctor's office