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Policies and Disclaimers

Texas State Optical – Cedar Park

Policies and Disclaimer

 

PAYMENT POLICY

Payment for services is requested at the time services are rendered. For materials ordered, a 50% deposit is required at the time of ordering, with the balance due on delivery.

If using Insurance: It is the responsibility of the patient to know and understand their vision/medical insurance benefits. The patient agrees to be responsible for all fees not covered by their vision or medical insurance plan. You will be billed for any services and materials that your insurance does not cover and you are ultimately responsible for the balance on the bill.

RETURN POLICY

Professional Services:

  • Fees for professional services are non-refundable.

Glasses/Ophthalmic Products:

  • Glasses are complex, custom-made medical devices comprised of a set of frames and spectacle lenses. In the event that a patient is not satisfied with the visual acuity obtained with the prescription lenses provided by Texas State Optical – Cedar Park, the patient will be asked to return to the office for an adjustment of the glasses and, as necessary, schedule a short prescription check appointment with the doctor. Texas State Optical – Cedar Park makes every effort to provide glasses that are accurate to the prescribing doctor’s instructions.
  • If you are not completely satisfied with your purchase, you are allowed to cancel before the job is processed or complete for a full refund. If the job has been processed, there is a 50% cancellation fee, for the lens because lab charges have been accrued on the order. All custom sunglasses on Costa’s and Smith Optics orders are non-refundable. A restocking 25% fee will apply for the frames.
  • Lab breakages and delays from insurances or lab orders are not our responsibility.
  • Remakes due to lab errors and doctor’s prescription changes are free for the first time around. Please be advised that we will remake your glasses at most twice if it’s a lab error. If you are still unhappy with the result of the order or the prescription, then the third remake will be at your own expense.
  • We are not responsible for breakages on patient’s own frame. We will adjust them and repair them at your own risk. However, in the event of a breakage, you will be given a 20% courtesy discount off the retail value if you wish to replace it at our office.
  • Lenses are not scratch proof. If you upgrade to a polycarbonate lens which are scratch resistant (not scratch proof) they can be replaced in full one time if the scratch is within a year. If they are scratched again with in the year, then you can replace them at 50% of our listed price.
  • Adjustments, screws, and nose pads are complimentary on frames that were purchased from us.
  • NON PRESCRIPTION SUNGLASS PURCHASES ARE NON-REFUNDABLE.

 

Contact Lens Purchases:

In the case of a prescription change for contact lenses, you may return or exchange unused contact lenses purchased within one year of the original purchase date. Merchandise must be in the original, unopened packaging. All merchandise must be in like-new condition and accompanied by the original receipt.

Disclaimer

Content on this web site has been provided and/or reviewed by our Practice. We have reviewed site information and find it to be in accordance with the standards of the optometry profession in our jurisdiction. We strive to provide unbiased, accurate, timely and up-to-date information. The information on this site is not presented as a substitute for informed professional advice and does not substitute for consultation with optometrist or any other health and/or medical professional. If you have any questions about your individual situation, please contact your optometrist – your eye health professional.

The basic graphical template and parts of this website have been created by a Service provided by EyeCarePro and/or any affiliated companies. EyeCarePro and any of its affiliated companies do not endorse any of the products or treatments described, mentioned or discussed in any of the web pages, services or database information accessible within this website. Due to the possibility of human error or advances in scientific knowledge, EyeCarePro, and/or any commercial partners, their staff nor any other party involved in providing web pages, services or database information accessible within this website, warrant that the information contained therein is in every respect accurate or complete and are not responsible nor liable for any errors or omissions that may be found in such information or for the results obtained from the use of such information.

The material contained in this website, including but not limited to text, graphics, video, audio, trademarks and logos, includes that which is owned or controlled by EyeCarePro and that which is owned or controlled by third parties. EyeCarePro authorizes you to view and download a single copy of the Material on the web site solely for your personal, non-commercial use. The contents of this website are protected by copyright and other laws in USA, Canada and elsewhere.

Health information about you may be transmitted from this website to our practice. EyeCarePro does not permanently store nor use, transmit (other than for its intended use), record, or otherwise make any use of this health information. Website visitors are advised to read the Notice of Privacy Practices which describes how health information about you may be used and disclosed and how you can get access to this information and/or to contact us directly.

I am aware or have been explained and understand all of Texas State Optical – Cedar Park policies and disclaimers.

Call for an Appointment, We are open!

We are making special arrangements with the current public health concerns. When you call TSO Cedar Park, we will space your appointment time to be mindful of social distancing and your personal comfort.

TSO Cedar Park is here for your vision care. We are aware of your concerns and are taking extra precautionary action for your protection and safety. We carefully sanitize all surfaces, including equipment, frames and supplies, frame boards, desks, and keyboards.

When you schedule your eye exam appointment, you can have the extra confidence that you will be safe and comfortable at Texas State Optical.

Welcome to Texas State Optical Cedar Park

 
Appointment Form

Call 512-233-6204 ▸

Take Me There

Welcome to Texas State Optical Cedar Park

Our Location

401 West Whitestone Boulevard, Bldg B200
Cedar Park, TX 78613

Office Details

401 West Whitestone Boulevard, Bldg B200
Cedar Park, TX 78613
  • 10:00 AM - 7:00 PM
  • 9:00 AM - 6:00 PM
  • 9:00 AM - 6:00 PM
  • 9:00 AM - 6:00 PM
  • 9:00 AM - 2:00 PM
  • Closed
  • Closed
Special Office Hours:
  • Closed
  • Closed

Saturday hours available by appointment only.

We Accept:

  • visa
  • mastercard
  • discover
  • cash
  • carecredit
  • americanexpress

Click insurance to see medical & visit plans we accept.

Our Reviews

The staff is super friendly and helpful and were able to to fit me in ASAP. Dr. Yonker is very knowledgable of eye care and helps you understand everything.
2 weeks ago
5
- Marti M.
eye doctor's office
Dr. Yonker was by far the best eye doctor we have seen. He was extremely thorough in providing multiple options to help hinder my daughters vision from getting worse and providing cost efficient options at that. The staff was also very attentive and helpful in answering all our questions. HIGHLY RECOMMEND! Me and my husband will be returning for ourselves, as well!
2 weeks ago
5
- katie w.
eye doctor's office
I have gone to see Dr. Yonker several times and he is very professional and Courteous. He is very Knowledgeable and keeps you informed as to what is doing on during your visit. I have never had an issue, and i have referred many of my friends to this office!
1 month ago
5
- Chris B.
eye doctor's office
I went in for a eye exam and was not disappointed. The staff here are very friendly also so helpful. Dr Jeffery was extremely helpful and got to the bottom of my vision issues. I highly recommend people coming here.
1 month ago
5
- Thomas I.
eye doctor's office
Everyone was very knowledgeable of their position. I felt taken care of and all my concerns were addressed. I did not get glasses this day, but they have a nice variety. There office is clean and smells nice.
1 month ago
5
- Scarlett R.
eye doctor's office
The staff are very courteous and helpful, and the Dr. very thorough and helpful.
2 months ago
5
- Maria M.
eye doctor's office
This was my son's first ever eye exam. The staff (front desk and beyond) treated him with so much care and attention. They were awesome with him and put him at ease throughout the visit. Dr. Yonker was kind and thorough and explained everything to my son so that he felt important and involved. We will definitely come back.
2 months ago
5
- Lori W.
eye doctor's office